Sean O'Neill - Chairman
Jeff Hiscox - President and Chief Executive Officer
Shawn McGowan - Chief Operating Officer
Ken Smaha - Chief Financial Officer
Steve Lambert - Managing Director - International
Lee Horgan, Executive Vice President, Sales
Gillian Tierney - Vice President, Human Resources
SEAN O'NEILL, CHAIRMAN
Sean O'Neill joined Newmarket International in 2001 and currently serves as Chairman, Newmarket International, Inc. Previously, Mr. O'Neill served as President and Chief Executive Officer of Newmarket International from 2001 to 2010.
Prior to joining Newmarket International, Mr. O'Neill served as President and Chief Operating Officer (COO), Executive Vice President of Operations, and Chief Information Officer (CIO) for Grand Circle Corporation. Prior to Grand Circle Corporation, Mr. O'Neill served several years at ITT Sheraton Corporation where he held executive positions, including CIO/Senior Vice President responsible for global and distribution systems worldwide. Mr. O'Neill was also responsible for strategic information technology planning for ITT Sheraton Corporation, including development, implementation and support services. Additionally, Mr. O'Neill served as Senior Vice President at Aeronomics, Inc., as well as Vice President of Development for ECI.
Mr. O'Neill began his career in the hospitality industry with Hilton Hotels Corporation and holds a Bachelor of Science degree from Galway College in Galway, Ireland.
JEFF HISCOX, PRESIDENT AND CHIEF EXECUTIVE OFFICER
Jeff Hiscox joined Newmarket International in July 2004 and currently serves as President and Chief Executive Officer. Previously, Mr. Hiscox held various senior and executive leadership roles at Newmarket International, including Director of Sales, Vice President of Sales, and President. Mr. Hiscox brings more than 10 years of senior and executive level management and leadership experience to Newmarket International.
Prior to joining Newmarket International, Mr. Hiscox served as Regional Vice President of Sales for Surebridge where he was responsible for growth and management of the Microsoft Business Solutions Group. Mr. Hiscox joined Surebridge through the acquisition of ManagedOps.com / The Taylor Group where he served as Director of Sales.
Prior to Surebridge, Mr. Hiscox held executive roles with Knowledge Alliance, including Vice President of Sales, where he was responsible for the growth and management of the North America Sales team.
Mr. Hiscox earned a Bachelor of Commerce degree with Honors from Queen's University in Kingston, Ontario, Canada.
SHAWN McGOWAN, CHIEF OPERATING OFFICER
Shawn McGowan joined Newmarket International in 2003 and currently serves as Chief Operating Officer. Previously, Mr. McGowan held senior and executive leadership roles at Newmarket International, including Director of Managed Services, Vice President of Product Development, and Senior Vice President, Product Development and Support.
Prior to joining Newmarket International, Mr. McGowan served as Internet Architect for ManagedOps.com / The Taylor Group and was co-founder, Vice President and Lead Technical Architect for Coursefinder.com. In addition, Mr. McGowan held senior leadership roles in Product Development at Elderhostel.
Mr. McGowan holds a Bachelor of Arts in Anthropology from Plymouth State College with postgraduate studies in Computer Science and a Master of Business Administration from Northeastern University. Mr. McGowan currently serves on the Vendor Advisory Council for the Hotel Technology Next Generation Association (HTNG), as the Advisory Board Chair for the Entrepreneurs Foundation of New Hampshire, and as Technical Advisor to the New Hampshire Charitable Foundation.
KEN SMAHA, CHIEF FINANCIAL OFFICER
Ken Smaha joined Newmarket International in 2001 at his current position, Chief Financial Officer (CFO).
Prior to joining Newmarket International, Mr. Smaha served as Chief Operating Officer for Safescience Products (SSPI), Inc. Before joining SSPI, Mr. Smaha held executive leadership roles at Webster Industries, including Senior Vice President/CFO and Executive Vice President.
Mr. Smaha spent twenty years of his career with General Electric Company where he held senior financial management positions, including CFO for the Control Components and Equipment Division.
Mr. Smaha earned a MBA from Babson College and a Bachelor of Science degree from the University of Maine.
STEVE LAMBERT, MANAGING DIRECTOR – INTERNATIONAL
Steve Lambert joined Newmarket International in 2006 as Managing Director, International. Mr. Lambert brings twenty years of executive and leadership experience in hospitality technology and business services.
Prior to joining Newmarket International, Mr. Lambert served as Managing Director of Chesterton, a leading UK property business covering Residential Sales & Lettings, International, Rural and Commercial real estate. Prior to Chesterton, Mr. Lambert held senior management roles at Whitbread / Marriott, including roles in IT, Finance, as well as Managing Director. Mr. Lambert's earlier career included leadership positions with the De Vere Group.
Mr. Lambert holds MBAs from Manchester and McGill Business schools as well as a master's degree in Engineering Science from St. Catherine's College, Oxford, where he earned an open scholarship.
LEE HORGAN, EXECUTIVE VICE PRESIDENT, SALES
Lee Horgan joined Newmarket International in 1994 and currently serves as Executive Vice President, Sales. Mr. Horgan consults Newmarket International's largest customers with the goal to help each increase revenues, lower costs, and improve customer satisfaction and guest loyalty by leveraging Newmarket International business services. Mr. Horgan's tenure, deep product and industry knowledge, and expertise make him well-suited to working with our global customers.
Prior to his current role, Mr. Horgan held senior leadership and sales positions at Newmarket International, including Customer Sales, Regional Sales, Corporate Sales, as well as responsibility for the successful launches of Delphi.Net and MeetingBroker.
Mr. Horgan holds a Bachelor of Arts in History from Indiana University.
GILLIAN TIERNEY, VICE PRESIDENT, HUMAN RESOURCES
Gillian Tierney joined Newmarket International in 2007 at her current position, Vice President, Human Resources.
Prior to joining Newmarket International, Ms. Tierney served as Director of Human Resources for Bottomline Technologies, as well as Tecnomatix Technologies. Ms. Tierney brings experience and expertise in employee relations, organizational development, recruitment, training, benefits, and mergers and acquisitions to her role with Newmarket International.
Ms. Tierney holds a Bachelor of Arts from the University of New Hampshire, a Master's in Education from the University of Massachusetts, as well as Senior Human Resource Professional (SPHR) certification from Society of Human Resource Management.