training & Education
Reporting Services Training Options
Newmarket International is committed to providing our customers with a flexible set of options to achieve their reporting goals. Newmarket provides a robust reporting and analytics platform based on the Microsoft Business Intelligence Platform. Helping you select the most appropriate report training options requires an understanding of the skill sets of your report writers, your reporting needs, and Newmarket's reporting training options.
Not sure what training option is best for you? Consider these probing questions:
- What Delphi product version do you have?
- What is the current reporting skill set of those who will be creating reports?
- What are your ad hoc reporting needs?
Click one of the links below to view more detail about each training options:
Educational Development
Newmarket International offers a full suite of training options for all of our product lines. Whether it's instructor led, web-based eLearning, or virtual classroom, we can create a custom training solution to meet your specific educational goals.
Newmarket’s experience as educators is vast. We have developed and deployed over 1,000 unique instructor-led training courses, 250 virtual classroom courses, and certified over 50,000 users using 140 hours of self-paced training solutions that track individual student data. Newmarket offers the following training options:
Instructor-led - Instructor-led training (ILT) continues to be a key component of any learning initiative and can be taught at your site, regional location, or Newmarket's dedicated training rooms.
eLearning - the standard for delivery of baseline training on Newmarket products. State-of-the-art browser-based technology delivers engaging and effective training.
See which courses fit your needs.Blended - combines eLearning courses with live instruction for company-specific procedures and advanced skills.
Custom eLearning Solutions
Whether you call it e-Learning, computer-based training (CBT), web-based training or distance learning, we know how to do it. We are experts at developing highly interactive eLearning courses, specializing in software application training, business process and procedure, and all operational aspects of the hospitality industry. No matter if you are an individual hotel, a management company, or a member of the corporate sector, we can create a custom eLearning solution for you. We are also registered government contractors. View our eLearning portfolio.
Our team of eLearning professionals will provide the instructional design, multimedia development, and implementation of your custom eLearning solution. Custom work includes:
Proprietary software applications
Soft skills training for sales, catering, or customer service
Compliancy training
Customization of standard Newmarket eLearning courses
Corporate standards and procedures
Corporate branding
Custom content and images
Conversion of existing instructor-led courses
Localization and translation of training materials
SCORM-compliant certification exams
Marketing, trade show, and sales demonstration collateral
LMS and eLearning consulting
Second Life® development
Certifications
CDKO
The Certified Daylight Key Operator (CDKO) course is designed to help Key Operators perform their daily responsibilities more effectively. This certification course will teach you how to change, add and maintain your property information, including items such as guest rooms, function rooms, market segments, industry codes, event type and forecast values. All aspects of document and report writing are covered as well as advanced reporting capabilities. Creating UDF panel and fields, hiding, renaming, and making fields mandatory will be taught. All the tools you need to practice good database maintenance will also be covered.
CDSP
You know how to enter a booking and mark an activity complete in Delphi. Are you ready to take your skills to the next level? The Certified Delphi Sales Professional (CDSP) program is designed to increase your effectiveness. This certification program will teach you best practices for account and contact management, helping you to facilitate prospecting and marketing. As an on-the-go sales professional, you will learn tips and tricks on using your Blackberry with Delphi. Also, learn the top five ways to effectively capture business opportunities and revenue management for sales managers. The course will also discuss how you can get the most information from specific reports that have a great impact for sales managers.
NICE
The Newmarket International Certified Engineer (NICE) program provides IT professionals with the skills and credentials to successfully support the technologies used in a Delphi 9.5 environment. Newmarket International Certified Engineers are internationally recognized and are becoming a requirement for IT professionals across the globe.
CNSA
As a Certified Newmarket Systems Analyst (CNSA) you will be qualified to manage Delphi, the most important resource used by your sales and catering teams. The first step is to gain an understanding of the configuration options available in Setup, how they work with other areas of the software, and how to pull the information into the reports you need. Whether you work with Delphi Select, Single-Property, Multi-Property, or Global Sales Edition, you will be able to build the system best suited for your organization's business processes, train your team to use it, maintain the health of the database, and produce meaningful reports. Certification brings validation, opportunities for career advancement, and professional growth.
Learn how you can become certified by visiting our certification page.
Virtual Classroom Training
Virtual Classroom is a live, interactive, instructor-led class offered over the Internet that enables students and the instructor to discuss topics in a real-time environment similar to traditional in-house training. For more information on our Virtual Classroom training classes, please call 888.829.8871 or e-mail salesinfo@newmarketinc.com